Tuesday, January 25, 2011

SingTel services to Tan Kin Lian & Associates

To Duty Manager, SingTel

Dear 
My office is now in Ang Mo Kio Industrial Park 2A. I used two telephone lines (6555 5762 and another number) and have internet connection provided by SingTel. I am relocating my office to Midview City in 24 Sin Ming Lane #02-107.

My staff told me that SingTel will be charging the following fees to me:

  • Current charges for two lines is $80 per three months
  • One time relocation charges for two lines is $60 + $10 for registration for retention service
  • One time internet connect $60
  • Subsequent charges per three months are $80 (2 lines) and $48 (2 lines) for retention charges (retaining same tel numbers)
Please explain to me why you have to impose an internet connection charge of $60 and an additional charge of $48 every 3 months to retain the existing number (when there is no charge to get a new number). Are you incurring additional work or cost to provide these services? Or is SingTel just taking the opportunity to impose additional cost to your customers to boost your profits?

I wish to remind you that you are already getting subscription for the basic service. I hope that this is already sufficient to give you a profit without levying additional charges that are excessive.


Tan Kin Lian

How to buy Term Insurance

Hi Mr tan, is
Is there any group insurance that I can look into beside the SAF Group Insurance, because I am not eligible to join them.

REPLY
If you are a SAFRA member or a Public Servant, you can try NTUC Income. If not, you can buy the a term insurance here: http://tankinlian.com/Admin/File.aspx?id=56

My Top CashBack Blog

I have been a member of Topcashback for a few years now and have earned a considerable amount of money during that time. I want to spread the word and help people to become aware of this FREE and very easy way to make some extra money, so I have started My Top CashBack Blog.

I will also show some hints and tips that I hope you will find helpful when you become a member.

To join you can click the banner or my referral link located on the side bar of this My Top CashBack Blog.

Lion City 1957

Singapore in the old days, where life was enjoyable and not stressful.
http://www.youtube.com/watch?v=nw7toyYrqjs&feature=player_embedded

Sale of insurance over the telephone

Hi Mr. Tan,
A couple of days ago, my elderly mother received a call from AA (automobile association) promoting some personal accident insurance. I always believed that consumers should only get insurance that fits our requirements and needs, but the lady on the phone was just trying very hard to sell the insurance. I feel that it is not the right thing to do because:

1) My mom does already have a personal accident insurance when she did not really needed it.

2) The marketing person was highlighting the benefits, but did not talk about the fine prints
3) Consumer are not able to read the terms and condition for insurance sales over the telephone.

My mom has been paying for an insurance bought from a marketeer over the telephone and was charged monthly on her credit card. This is misleading and not fair to consumers who are not street-wise. Can anything be done to protect or educate the general public?


REPLY
I find it bad for insurance to be sold over the telephone. I am also against marketeers calling me on my mobile phone as they are intruding on my privacy and interrupting what I was doing. I will find some way to bring this matter up for public attention. I am quite angry that our government leaders and MPs do not seem to care about these types of issues.

Most capitalist country

My friend from Sweden, who had worked in Singapore for a few years previously, came back for a short visit. He was surprised at the high cost of living here. He said that milk powder in Cold Storage cost 4 times the price in Sweden. Most of the other items here are more expensive than Sweden.

He also said that Singapore has become the most capitalist country. I asked him to explain this statement. He saw two 20 year old condominiums in Holland being torn down to build new condominiums that are higher and smaller. While this can bring profit to the developer, it is wasteful to tear down a building that is still relatively new and replace it with smaller apartments in taller buildings. This must reduce the quality of the living space, for the sake of short term profit.

I agreed with this view. I have always been against the practice of tearing down relatively new buildings.

Tan Kin Lian